Services

Sterling Studio Commission Custom Design Creation Services

A Mother’s words, in her own handwriting as Daughter’s Keepsake Pendant

As of February 2022 no more Commission work will be taken in until further notice.  If Commission work  resumes, it will be posted on this website and everything written below will once again apply.  Thank You

Commissioned Custom Design takes a minimum of 6 – 8 week (+plus) so plan early !!

With a TO SCALE” visual of exactly what you want commissioned, there will be little or no design fee. Your request will be quoted as drawn.  An acceptable “To scale” drawing means exact measurements including views from all angles necessary.  The visual you supply must be your own creation.  You will be required to sign a waiver stating this is 100% your design in order to release The Sterling Studio from any copyright infringement liability.

Without a “TO SCALE” visual, then the process begins with a non-refundable design fee paid up front which varies based on the complexity of design as discussed. 

All Sterling Studio designs remain property of the Sterling Studio and images of them all may be used on this site or in other Sterling Studio publications.

Quotes are good for two weeks. If your design needs quoted a second time, there will be a fee if two weeks time has passed or precious metals prices have changed substantially since the first quote was made. Quotes include a 10% leeway.

If you provide the stone/s or any other elements, you must supply purchase price, materials, treatments, and previous repair history on the parts you provide. Vague, false or incomplete information will release The Sterling Studio from any potential liability of damage to items you supplied.
If you have a date by which you’d like to have a piece commissioned, be sure to have everything above completed 6-8 weeks prior to that date.

The Sterling Studio reserves the right to refuse work.

It is highly recommend that you support the original artist or business that owns the design you are seeking.

The Sterling Studio is known for Sterling Jewelry but does Commission Custom work in Gold and/or a combination of both.

All designs created by the Sterling Studio always and solely belong only to the Sterling Studio.  We will not knowingly copy anothers’ design.

Above: Customer wanted his two rings combined to look like an artifact.
Below: Customer wanted the raw Sapphires she found made in to a Pendant

Sterling Studio Sterling Jewelry Repair Services

Before

After

As of January 2024 certain basic Repair work will be taken in. 

~ VERY Helpful hints about Sterling Jewelry Repair  ~

#1) Repairs can neither be assessed nor quoted by phone.  SOMETIMES photos can be enough to decide whether or not a repair job will be accepted for repair.  No quote will be given until the piece can physically be examined the piece personally.  See more below.

#2) The price you paid for an item has absolutely – nothing – to do with the price of quality, professional repair work.

#3) In the case of items sold to you with instructions like “You can take it to your local jeweler to be sized” or “Needs minor repair”, it is highly recommended that you clearly understand the return policy of the seller – if any – as this is not always the case or financially feasible.

#4) Determine if the piece is worth it to you to quite possibly pay more to fix it than you paid to purchase it. Much of the jewelry sold today is not suited to repair costs. So if you did not pay much for it and it is not sentimental, then repairing the item may not work for you.  Exceptions to this might be the replacement of detachable components like clasps or ear wires.

#5) Other than some basic watch band repairs or replacement, the Sterling Studio does not repair watches or replace batteries.

#6) Repaired jewelry often may look a bit different when completed. There are too many reasons why to state here.

For all inquiries on repair services

The only certain way for your piece to be properly evaluated and quoted for repair is for me to actually see the piece to be assessed. If we cannot meet to see the item, then send clear photos from all angles with a size reference in each photo, like a ruler or a penny, to sterlingstudio@dayton.net. This is not as fast nor as certain but it ~might~ help to determine whether or not I can complete your repair.  No quotes will be given if item is not seen in person but you may be able to get a price range to be confirmed upon physical inspection. 

If you choose to send an item to be seen or repaired;

#1) Include in detail exactly what you want done along with accurate return mailing and contact information.

#2) Include proof of purchase price, history of previous repair work done on the piece, stone condition and treatment information like; genuine, simulated, heat treated etc.

#3) Be sure to send your item to Sterling Studio with appropriate packaging insurance and tracking if we cannot meet in person.  See “Call Home” page for shipping and mailing information.  Vague, incomplete or misinformation provided to the Sterling Studio releases the Sterling Studio from any damage done to your pieces as a result.

The Sterling Studio does not repair Gold

The Sterling Studio does not repair Platinum or Steel

The Sterling Studio does not take “Rush Jobs”

  The Sterling Studio does not repair non-jewelry items, Class Rings and does not buy or sell used jewelry, items or scrap.

  • Cash is the only accepted form of payment for  Repair work. 

~ The Sterling Studio reserves the right to override any misprints or errors found on this site ~